Subscription Policy

Availability and offers

Somexa: Heart Rate Tracker is coming soon on Android. This page describes how subscriptions will be handled if made available in the released app; it is not a purchase offer. No payment can be made on this website.

The current app supports weekly and annual subscription configurations. Available plans, included features, prices, currency, billing interval and any introductory offer must be shown in the app and Google Play before you confirm. Not every configuration or promotion is necessarily available in every region. This page does not promise unlimited AI use, an ad-removal benefit or a particular trial.

Payment and recurring renewals

Purchases use Google Play billing and the Google Account shown in the purchase flow. If you choose an auto-renewing offer, renewal continues according to the price and billing period presented there until you cancel. Google Play manages the payment method; do not send card details to Somexa support.

Read the confirmation screen and renewal date in your Google Play subscriptions. Payment authorization timing, price-change notices and any required consent follow Google Play rules and applicable law.

Trials and introductory pricing

A trial or introductory price applies only if it is explicitly offered to you in the purchase flow. Check the eligibility, duration, subsequent recurring price and first charge date before accepting. Unless the offer says otherwise, an auto-renewing trial converts to paid access if you do not cancel before its displayed end. No free-trial length is promised on this site.

How to cancel

1. Open Google Play with the Google Account used for the purchase.
2. Open your profile, then Payments & subscriptions → Subscriptions.
3. Select Somexa and choose Cancel subscription.
4. Complete the confirmation and check the resulting expiry or renewal status.

You can also open Google Play subscriptions in a browser. If Somexa is not listed, check the account used for the purchase. Cancellation normally stops the next renewal while access continues through the paid period, subject to the offer and applicable rules.

Deleting app data, sending a privacy request or uninstalling Somexa does not cancel a subscription. See Google’s cancellation instructions for the current process.

Refund requests and purchase problems

Refund eligibility depends on the purchase, timing, location, Google Play policy and applicable consumer law. Cancellation does not automatically refund earlier charges. We do not apply a blanket “no refunds” rule or remove statutory rights.

Use Google Play’s refund guidance, or contact yvonneguomm@gmail.com for assistance. If needed, provide the order reference and a brief issue description, without payment credentials or unnecessary health details.

Restoring access and service limits

If the app offers Restore purchases, use it while signed into the purchasing Google Account to recover an eligible active entitlement. It does not recreate deleted local readings, extend an expired plan or transfer a purchase to an unrelated account. Contact support if paid access is not recognized.

Access may depend on payment completion and Google Play purchase status. Optional AI functions also depend on service availability, consent and technical limits. A subscription is not a guarantee of medical accuracy, continuous availability or unlimited requests.